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FAQ

Frequently Asked Questions

Q1: What is cloud mining and how does it work?

Cloud mining allows you to rent mining power from our data centers without needing to own or manage mining hardware. You purchase a contract, and our mining farms handle the operations. Your earnings are based on the amount of mining power you rent and the cryptocurrency mined.

Q2: What investment contracts do you offer?

We offer four investment contracts with varying levels of mining power and duration. You can have more than one contract active simultaneously to diversify your investments. Each contract is tailored to meet different investment goals and risk tolerances. For detailed information, please visit our investment plans page.

Q3: What are the deposit methods and how do I make withdrawals?

We accept deposits and withdrawals in Bitcoin, USDT ERC20, USDT TRC20, and ETH. The minimum withdrawal amount is $200, and withdrawals are processed instantly. To deposit, navigate to your account dashboard and follow the instructions for your preferred cryptocurrency.

Q4: Are there any fees associated with my investment?

We do not charge any maintenance fees, withdrawal fees, or any hidden fees. The amount you invest is fully utilized for mining, and your earnings are directly attributed to the mining power you purchase.

Q5: What security measures do you have in place?

We prioritize the security of our users' funds and data. We use advanced encryption methods and two-factor authentication (2FA) to ensure that your account and transactions are secure. Make sure to enable 2FA for added protection.

Q6: Is my initial investment returned at the end of the contract?

Yes, your initial investment is returned at the end of the contract. This allows you to either reinvest in a new contract or withdraw your funds, depending on your preference.

Q7: How do I contact customer support?

You can reach our customer support team by clicking the 'Contact Us' link at the bottom of the page, use our live chat or by emailing support@hashmirage.com. We are available to assist you with any questions or issues you may have.